We are an IT consulting firm with expert staff in different areas of technology.
At BC Tecnología we manage portfolios, develop projects and offer outsourcing services and selection of professionals for clients in sectors such as financial services, insurance, retail and government. You will participate in strategic digital transformation initiatives for LATAM Airlines, a leading organization in the aeronautical industry, in an environment that combines remote work with occasional office presence. You will be part of the Architecture Management, collaborating in the definition of the business architecture and its evolution in the face of technological and business changes, ensuring alignment with the corporate strategy and governance standards.
Experience
5+ years of experience in e-commerce operations, marketplaces, catalog, automation, processes or analytics. Experience leading teams or acting as a technical reference. Experience implementing operational improvements or automations with measurable impact. Experience working with marketplace platforms and digital catalog management.
Technical Knowledge
Excel or advanced Google Sheets. Intermediate/advanced SQL. Python for automation and data transformation. Power BI or visualization tools. Management of generative AI tools. Knowledge of APIs and integrations between platforms. Experience in catalog management and marketplace platforms.
About the position
We are looking for a Marketplace Automation & Catalog Leader to lead initiatives aimed at the growth of the product catalog, process optimization and acceleration of seller onboarding within the Marketplace ecosystem.
The role will have the responsibility of coordinating an operational-technical team, driving continuous improvements and leading automation and data analysis projects that allow scaling the loading, integration and management processes. catalog.
We are looking for a person with analytical vision, leadership, focus on processes and experience in automation, marketplaces and team management.
Main Responsibilities
Leadership and Team Management
Lead, coordinate and develop the team of analysts, defining priorities and work methodologies. Translate business objectives into operational execution plans. Coordinate requirements with commercial, technology and operations areas. Monitor the progress of the team and remove operational impediments. Promote a culture of continuous improvement, autonomy and results orientation.
Automation and Processes
Lead initiatives to automate operational processes and massive catalog uploads. Design and implement automatic information conversion processes between marketplace platforms. Identify bottlenecks and propose scalable solutions through scripting, automation and artificial intelligence. Design and optimize operational flows and internal processes. Document critical processes, automations and procedures.
Catalog and Sellers Management
Lead growth and quality strategies for the product catalog. Supervise product loading, validation and publication processes. Monitor attributes, categories, images and quality of catalog information. Analyze gaps and opportunities for catalog growth. Support and optimize the onboarding of sellers and integration processes.
Data and Reporting
Supervise the generation of dashboards and operational reporting. Execute and validate data analysis using SQL and visualization tools. Monitor operational metrics, onboarding, catalog growth and process efficiency. Generate insights and recommendations based on data.
Applied Artificial Intelligence
Use generative AI tools to accelerate operational processes, catalog enrichment and task automation. Evaluate AI implementation opportunities within team flows. Ensure quality and validation of outputs generated through AI.
Modality
Hybrid modality
Full Time Day
Contract: 3 months fixed term + indefinite depending on performance