Company: Adwater AB
Country: Sweden
Type: Onsite
Employment: Full-time
Description: Adwater is looking for an Order Receiver / Order Coordinator
Do you like customer contact, fast pace and keeping an eye on the details? Do you want a central role where you follow the customer's order from the first inquiry to the finished delivery? Then you could be the person we are looking for at Adwater AB.
The position requires that you have knowledge of Adobe Illustrator or similar programs to help our customers/partners.!
About Adwater:
Adwater is a Swedish producer and supplier of profiled water and profiled drinks. Since 2010, we have helped companies and organizations to be seen through products such as profiled water, energy drinks, iced tea, cardboard cups and other profiled products.
We have our own production in Gustavsberg in Värmdö, which gives us control over the entire process – from orders and proofreading to production and delivery.
With us, personal service, fast deliveries and high quality are important parts of everyday life. Now we are looking for an order receiver/order coordinator who wants to become an important part of the team and help us provide our customers with really good service.
About the role:
As an order receiver/order coordinator, you are a central link between our customers, sales, and production.
You receive and handle incoming orders and inquiries and make sure that each order contains the right information before it goes on to production. You help the customer through the process and keep track of everything from prices and printing materials to proofreading, delivery dates and follow-up.
This is a role for you who enjoy customer contact, administration and problem solving and who enjoy having several orders running at the same time.
Your tasks will include:
Receive and register incoming orders and customer enquiries
Help customers with product selection, prices and delivery times
Create and follow up quotes and orders
Ensure that order documents and customer information are correct
Manage proofreading and printing documents together with customers and production
Coordinate orders against production and delivery
Monitor deadlines and delivery times
Keep in constant contact with customers, carriers and suppliers
Manage changes and resolve issues that may arise along the way
Follow up deliveries and ensure that the customer gets the right product at the right time
Help with other order administration and customer service
In short: you help keep the order flow together from first contact to delivered product.
Who are we looking for?
We think you are a person who likes structure and order, while at the same time you thrive when the pace is sometimes high.
You need to be able to prioritize between several tasks and understand that a quick feedback to the customer is often at least as important like having the answer right away.
We believe that you:
Are structured, meticulous and responsible
Enjoy customer contact and providing good service
Can easily communicate via both phone and e-mail
Can keep several parallel orders and deadlines in order
Is solution-oriented when something does not go exactly according to plan
Have good computer skills and easy to learn new systems
have the basic knowledge in Adobe Illustrator
Speaks and writes Swedish without hindrance
Has good knowledge of English
Enjoys working both independently and together with others
Previous experience in order administration, order reception, customer service, logistics, profile advertising, product media, printing or similar activities is meritorious.
However, the most important thing for us is that you are the right person: service-oriented, meticulous and someone who enjoys getting things done.
At Adwater you get:
A varied role where you get to follow the business all the way from the customer's first inquiry to the finished product.
Because we have our own production, you get to work closely with the business and quickly see the results of what you do. One moment it could be a few hundred bottles for a small company event and the next a much larger delivery for a campaign.
We are a small company with short decision-making paths, which means you get the opportunity to take responsibility and influence how we work.
Practical
Service: Order Receiver / Order Coordinator
Scope: Full-time 100%
Working hours: Daytime, Monday–Friday
Workplace: Värmdö, Stockholm and/or remote possibility
Start: By agreement
Employment: Permanent (Probationary employment)
We interview continuously and the position may therefore be filled before the application deadline.
Interested?
Send your application and tell us briefly about yourself, your previous experience and why you think you would be a good fit for Adwater.
We look forward to hearing from you!
NOTE. WE do not accept applications by phone but ONLY by e-mail.
Apply here:
Web: Apply here
Emails:
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